We provide FREE standard postage and packing on UK orders. For standard delivery your fabric will be sent by Royal Mail 2nd Class Post or by a 3-5 day courier service when your orders are over 2 kilos.
At the checkout you will have the opportunity to send your items by Royal Mail 1st Class Service, Royal Mail 2nd Class Signed For Service or Royal Mail 1st Class Signed For Service. THERE IS AN EXTRA CHARGE MADE FOR THESE SERVCES.
We currently only deliver to customers in the UK. This includes the Highlands & Islands, Channel Islands and Northern Ireland.
Your items will be carefully packed and dispatched within 24-48 hours (Mon-Fri) of receiving payment. We use Royal Mail 1st or 2nd Class delivery for all shipments up to 2 kilos in weight. Larger parcels are sent by parcel post or courier.
Our aim is to supply goods that you will love and enjoy, however, if for some reason you are not happy with your purchase you may return it to us for a refund. Please notify us by email or telephone within 14 working days that you would like to return the item.
Tel: 01366 384660
We are not always able to answer the telephone when it rings, your call is important to us so please leave your name and telephone number on the answering machine and we will call you back as soon as we are free.
Goods must be returned and carriage paid by you within 14 days of receipt. Please obtain a proof of postage when you send something back to us.
A full refund including return postage will be offered if the goods are returned because they are faulty, damaged or the wrong item has been supplied by us. Unfortunately if you return the goods for any other reasons you will be responsible for the postage costs involved to return the item to us.
All items must be returned to us in their original, unused and unwashed condition.
Refunds will be made within 6 working days from receipt of return.